Mark was very professional, and he immediately looked into my concerns and came back with his report.
Tyler Scholes was very knowledgeable and extremely efficient. He completely the job quickly and explained exactly what was done.
Alex and his colleague stuck out the coldest day of the year. Every time I saw Alex he had a smile on his face and both were courteous and respectful the whole time they were freezing their you know what’s off. The new unit is working great! I appreciate the great work and great service.
Joe and Jose with his team replaced 2 full systems for me. They did it to my 100% satisfaction with professionalism. This is by far the best contractor experience I have had. Before he left he tested everything with me to ensure I was satisfied. I would use comfort experts again for sure.
it was his last call of the day, it had begun to rain, and he had a long drive back home ahead of him. But he cheerfully checked out the system, indoors and out, found a drainage problem that required extra time to fix, eliminated the small gas leak that required service in the first place, and left me two furnaces perfectly tuned and running. Throughout all this he was cheerfully took all the time the work needed. I am grateful to Comfort Experts for hiring such fine people!l
It wasn't mark Bennett who was here; it was Ty, and you should be very pleased to have such an excellent young man on your staff. He is competent, informative, pleasant, and does excellent work. Thanks
Our technician came for our annual inspection. He was extremely polite and listened to every concern. Made sure to address all issues before leaving.
The crew was friendly and efficient. I thought they did a wonderful job.
Flushed tank water heater in garage and wrote estimates for inspection recommendations.
Free second opinion. System is low on refrigerant verified by pressures and temperatures. Performed leak search on indoor coil and outdoor heat pump. Leak detector was triggered on outdoor unit but was unable to confirm exact location of the leak. System was installed in 2011 and customer is interested in replacing system with something more reliable and efficient. Comfort advisor scheduled to meet with customer tomorrow morning at 9 o’clock.
This is a done system. I replaced cap and added hard start kit to the system. I washed the condensor and checked filter. The system is ready for cooling.
04/05/24 Tyler S- shower was not leaking, I just adjusted the hot and cold inside the handle so it would get hotter
On arrival systems were running and cooling producing a 29 degree delta. Both units had clear drain lines and clean blowers and coils. There were signs of biological growth in both supply plenums. I recomended adding an iaq200 uv system for both units. I recomended April aire filter upgrades to keep the system clean and prevent us from needed to clean the blowers again. With the iaq 200 I will provide drain treatment strips, use a sanitizing spray on the duct work, and pull and clean the blower and clean the coil for both systems. Both outdoor units passed all electrical testing. I recommended a compressor saver kit for one of the outdoor units to reduce the wear and tear on the compressor and extend its lifespan. When I left both systems were running and cooling. Thanks for choosing comfort experts and have a great day!
03/19/24 Tyler s- new build house no major issues. Master bathroom left sink might have junk in line or head of faucet, water pressure slightly lower then other sink. Also the back frostproof bibb didn't clear water when turned off so may become an issue in next freeze
Arrived for STU #IAQ filter ok Drains clear Blower and coil slightly dusty Biological growth in drain pan - IAQ200 UV system recommended Heat strips are fine Washed condenser coil Replaced dual run cap with membership warranties Defrost control board has hot spots and should be replaced before failure Condenser fan motor is operating at FLA and 93 degrees F - recommend replacing before the summer as it is unlikely to last through the summer Customer will discuss options with his wife and then get back to us
Mike R. completed annual heat and air conditioning tune up.
On this job I inspected both sides of the system. I've found nothing out of tolerance just a drity system that could benefit from uv light protection
IAQ 300 installed. Performed function check. System set to heat upon departure.
On arrival the upstairs system was working but the downstairs system was not. I found the wet switch tripped and the filter extremely matted. Both systems ran and worked as intended on my way out. With the customers permission I installed two compressor saver kits and two pan strips.